Jobs & employment blogs

It can feel like something straight out of a nightmare. You’ve prepared extensively for your job interview, got into the right frame of mind, and walked into the room feeling confident. But suddenly, to your horror, your mind has gone completely blank when asked a question.

What causes our minds to suddenly go blank?

We’re all human, we’ve all experienced this to some degree before – whether that be during an exam, presentation or, indeed a job interview – what counts is how we deal with it, and move on. So, firstly, lets understand a little more about why this happens in the first place, and what’s going on in your brain when your mind appears to, out of nowhere, go completely blank at crucial moments.

Research has shown that, when we become stressed, “…the brain tends to shut off the cortical networks involved in creativity, contemplation, planning and thinking abstractly.” Essentially, what happens is that, instead of concentrating on the task at hand, the brain goes into ‘fight or flight mode’. This is a physiological reaction to the presence of something or a situation that the brain perceives as terrifying, either physically or mentally.

‘Mind-blanking’ is defined by a lack of conscious awareness. Similar to being posed a question during a job interview, your mind can suddenly go ‘blank’, even when you know the answer to the question being asked and can fully articulate the right response – just not at the very moment you need.

However, the difference between sitting an exam, and revising for it, is similar to preparing fully for your job interview and then facing it. During revision or preparation, you’re naturally more relaxed, which allows for a perfectly logical and rational thinking process, often referred to as ‘cold cognition’, to take place.

During this process, the brain produces fewer stress hormones, and the hippocampus and prefrontal cortex of the brain work normally. Unfortunately, during more stressful situations, such as exams, presentations and job interviews, the brain begins to release more stress hormones, which subsequently triggers a period of ‘hot cognition’. These hormones make it harder for regions of the brain to communicate – and, suddenly, your mind can go completely…

You’ve got it. Now, as I mentioned earlier, this can happen to anyone, so I’ve put together some simple tips that could help you deal with your mind going blank in a job interview – and how you could avoid it happening again in the future.

Four things to do if your mind goes blank in a job interview

1. Stay calm and don’t panic. This is crucial. It’s important to know that the sense of dread and impending disaster washing over you isn’t everything you fear it is. Staying calm will allow your mind to enter back into a state of cold cognition, enabling you to think more rationally.
2. Take a deep breath. Not only will this give you a moment to collect yourself, a deep breath also sends a message to your brain to calm down and relax. In a job interview – your brain has reacted to a situation it perceives as threatening, and you taking a deep breath is calmly sending it a polite message, in response, that this time it’s mistaken.
3. Admit to your interviewer that your mind has gone blank. This shows honesty and humility, whilst giving you the opportunity to move on. It could also help you to relax from the sudden fight or flight response and allow you to ask the interviewer to repeat the question.
4. Or, you could repeat the question back to the interviewer. An alternative, however, is to repeat the question back to them. This gives you a moment to collect your thoughts and listen to the question again in your own voice, and for the interviewer to confirm that you have heard the question correctly.

Each of these steps is designed to give you that crucial extra time you need to collect your thoughts and relax. By following them, you’ll find that your mind becomes clear again very soon, and you’ll be able to answer the interviewer’s questions eloquently and without hesitation.

How to avoid your mind going blank in your next job interview

So, we’ve covered what to do if your mind suddenly goes blank in the middle of a job interview. But is there anything you can do to ensure this doesn’t happen in the first place?

• Relax as much as you can during the job interview. As I mentioned earlier, when you’re relaxed, you’re in a state of ‘cold cognition’, thinking logically and rationally and therefore in the best position possible to perform at your best during the interview.
• Don’t over-prepare – if, when preparing for your interview, you memorise your answers to common interview questions, you’ll not only sound scripted, but it’s also more likely that you’ll forget crucial details. Over-preparing for a job interview can also make you believe that there’s only one way to give an answer – and this, too, can trip you up during moments of stress.
• Get out of your head and listen to the question being asked. Stop worrying about every minor detail, and, instead, actively listen to the question being asked of you.
• Take notes whilst the question is being asked to help you to recall key points of the question and therefore help you give the best possible, most relevant answer you can. It’s also fine to refer to any notes you’ve brought with you, which you may have put together whilst preparing for the interview.
• Don’t worry about bouts of silence, they are normal in any conversation, regardless of the situation, so don’t dread them if they arrive. Instead, take the time to contemplate your answer.
• Use gestures to help you in the retrieval of key information. This study, published by the University of Illinois, found that participants who were allowed to use hand gestures while recalling information performed far better than those whose gestures were restricted.

We’ve all experienced our minds going completely blank before – and at the most inopportune moments, too – such as job interviews. When it does happen – it’s important to realise that this isn’t as catastrophic as it feels in your head. Any temporary mind blanks shouldn’t de-rail your entire interview, as long as you deal with them properly. What’s more, you can even reduce the chances of them happening in the first place by following the tips in this blog.

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AUTHOR

 

Travis O’Rourke joined Hays 9 years ago after holding various leadership roles elsewhere in the Canadian staffing industry. Travis setup and established Hays’ outsourced talent solutions business and played an integral role in building Hays’ temporary and contract divisions throughout Canada. Initially joining Hays with a deep background in Technology, he holds extensive cross functional knowledge to provide clients with talent solutions in Financial Services, Energy, Mining, Manufacturing, Retail, and the Public Sector.

Travis is the Toronto President of ACSESS (Association of Canadian Search, Employment, & Staffing Services) and sits on the board of directors for the National Association of Canadian Consulting Businesses (NACCB). He has been featured in segments with CBC On the Money, BNN The Open, CTV National and other news outlets. Like Hays, Travis is also passionate about corporate social responsibility and is an avid supporter for Sick Kids Hospital in Toronto.