Your new company

Your new role

• Manage the end-to-end client contact lookback to ensure that it is completed on time and accurately.

• Review client email addresses in contact database to determine if the email domain is legitimate, focusing on email domains that do not match the client name

• Check system for evidence that the prior contact update had been performed correctly

• Perform client outreach via phone or email to seek confirmation of the records and to systematically track responses

• Complete the required updates accurately in the system

• Prepare weekly progress updates for management

• Collect, process, analyze data to support decision making and track performance

• Prepare presentations, reports and develop dashboards to clearly and easily display findings

• Support any other tasks assigned by hiring manager
  

What you'll need to succeed

• Good application software skills: Words, Excel and PowerPoint

• Good knowledge of excel macros / Power BI / SQL / Tableau

• Preferably a few 2 or more years of banking experience

What you'll get in return

This is an excellent opportunity to be part of a financial services organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now