Your new company

This is a multinational IT services firm.

Your new role

• Provide level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.

• Support and/or drive disaster recovery response drills.

• Log, escalate and follow through with issues, ensuring that issues are resolved.

• Review and improve our alarms and alarm response.

What you'll need to succeed

• Diploma/Bachelor's degree in computer science or other highly technical, scientific discipline.

• 1-5 years of Technical / Application Support experience on various technology platforms.

• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.

What you'll get in return

• Market competitive remuneration

• An exciting opportunity to be part of a global organisation

What you need to do now