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Technical Support Engineer

Technical Support Engineer
A manufacturer of data centre and building equipment is looking for a technical support engineer to join their ranks! Here are the details of the role below.

Role Responsibilities
  • Provide Pre- & Post-Sales support for cooling solutions (Raritan and U-Systems).
  • Provide Pre-Sales support for UPS and Cast Resin Transformer (CRT) (Power).
  • Work with customers to understand their needs
  • Recommend appropriate types of solutions, services, or upgrades based on customer's requirements
  • Troubleshoot, identify & resolve problems faced by customers (Level 1).
  • Provide demos, Proof Of Concept’s (POC) and assist sales in closing deals.
  • Provide training for the sales teams and partners on products & services.
  • To attend seminars & webinars as and when.
  • Any other ad-hoc task assigned by the Manager
Requirements
  • The successful candidate should have 5 years of experience working within Datacenters and/or supporting & designing solutions for Datacenters.
  • Strong knowledge of IT Networking, Power, and Datacenter Management tools.
  • Knowledge of cooling, containment, and structured cabling will be an added advantage.
  • Must be good at English (Spoken & written).
  • Should be driven & result oriented.
  • Must be a good team player and be able to coordinate within and outside the organisation effectively.

If you think you fit the bill or know someone who does, feel free to drop an updated relevant resume to irfan.ismail@hays.com.sg or simply press apply now. Looking forward to speaking to you!

EA Reg Number: R22107188
EA License Number: 07C3924
Company Registration No: 200609504D

Summary

Job Type
Permanent
Industry
Manufacturing & Production
Location
Singapore
Specialism
Infrastructure
Ref:
1272967
Closing date
14 Mar 2025

Talk to a consultant

Talk to Irfan Ismail, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: +6592205559

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(EA Licence No. 07C3924)