Client Support Specialist
Join one of the largest financial services companies as a Client Support Specialist.
Your new company;
Our client is one of the largest financial services companies in the world, and they are currently looking for a Client Support Specialist to join their team.
Your Key Roles;
- Coordinate and oversee client transitions, ensuring smooth migration and readiness for operations.
- Serve as the main point of contact for clients, intermediaries, and internal teams throughout the onboarding process, including conference calls, platform demonstrations, service discussions, and issue escalations.
- Manage the collection and processing of agent/dealer codes, facilitating account setup with relevant financial entities.
- Maintain and update static data to ensure accuracy and compliance.
- Address ad-hoc enquiries from clients and intermediaries, troubleshooting issues by working closely with various teams within the Investment Services division.
What you’ll need to succeed
- Proactive attitude with strong problem-solving skills, accuracy and the ability to work independently and as part of a team in an international environment.
- Relevant banking experience and knowledge of investment funds is an advantage.
- Minimum 1–3 years of experience
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shen Mim at Hays on +65 63030151 or email shenmim.quah@hays.com.sg for a confidential discussion. Referrals are welcome.
EA Reg Number: R22104697 | EA License Number: 07C3924 | Company Registration No: 200609504D
Summary
- Job Type
- Permanent
- Industry
- Banking & Financial Services
- Location
- Singapore
- Specialism
- Banking and Financial Services
- Ref:
- 1273376
Talk to a consultant
Talk to Shen Mim Quah, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place
Telephone: +6560271915
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