Your new companyJoin our global banking company as Business Risk Specialist - Front Line Support, delivering exceptional services to our global counterparts!
Your new role- To perform control reviews in order to assess cases which do not meet the Investment Suitability disclosure requirement
- Reviews will be time critical and required to be performed in line with a newly agreed control review methodology which includes review of front office communications with clients, including (i) detailed email review, (ii) detailed review of internal contact notes / call reports, and (iii) if required, tape listening. Other review methods may be deployed and may be pre-agreed with supervisor
- To carefully document the review approach, comprehensively document the review findings and provide final assessment / conclusion for cases requiring discussion or escalation
- Become a subject matter expert ('SME') on the control, giving considered feedback on how the control is operating and if and how over time it may be improved
- A strong team player, positive attitude and
- Assist the Supervisor with other control tasks & provide trainings to the team members as and when required.
What you'll need to succeed- Good knowledge or background in risk, controls, investigations, compliance, audit and/or legal, and at least 3-4years' experience working in the Banking Industry, preferably in wealth management sector with investment suitability/ products knowledge
- Proficiency in Cantonese, besides English and Mandarin as the candidate is required to communicate well with Front Line Staffs based in Hong Kong office as well to perform tape listening
- Good knowledge of wealth management financial products and services
What you need to do now
If you are interested to explore this opportunity, send your CV to batrisyia.jazmina@hays.com.my or sarah.kaveen@hays.com.my now!