Contact Centre Agent (6 months)

Contact Centre Agent (6 months) up to $2,800 per month

Your new company

This is a government firm with a strong presence and branding.

Your new role

  • Answer incoming queries and address in a professional and timely manner
  • Provide accurate and detailed information to customers regarding products and services
  • Resolving customer issues, complaints or concerns with empathy and problem-solving skills
  • Documenting customer interactions and maintaining accurate records in the database
  • Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
  • Adhoc duties as assigned by Supervisor

What you'll need to succeed

  • Minimum 1 years of experience in contact centre or similar environment is preferred
  • Proficient in MS Office applications

What you'll get in return

This is an excellent opportunity to be part of a public organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email francesca.kok@hays.com.sg for a confidential discussion. Referrals are welcome.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



EA Reg Number: R1660446
EA License Number: 07C3924
Company Registration No: 200609504D

Summary

Job Type
Temporary
Industry
Government & Public Services
Location
Singapore
Specialism
Contact Centres
Ref:
1268227

Talk to a consultant

Talk to Francesca Kok, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: 6027 2248

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