Order Management Manager

Customer Service Manager (Procurement)

Your new company

Our client is a leading global provider of interconnect, solutions, specialising in the design, manufacturing, and supply of a wide range of connectors and cable assemblies. They are looking for an Order Management Manager to join their dynamic team.

Your new role

  • Lead and Develop Team: Mentor the customer service team in ASEAN, set KPIs, and conduct training.

  • Manage Operations: Oversee order processing, handle customers inquiries, and improve satisfaction.

  • Coordinate Supply Chain: Optimise stocking programs, work with 3PL provides and monitors inventory.

  • Enhance Processes: Automate workflows, integrate EDI solutions, and drive continuous improvement.

  • Support Financial Goals: Maximise order fulfilment, resolve payment issues, and report on trends.

What you'll need to succeed

  • At least 5 years in a similar position.

  • Proven ability to lead and develop high-performing teams.

  • Strong analytical skills to resolve customer and operational issues.

  • Ability to support sales targets and manage financial discrepancies.

  • Strong communication skills as you be dealing with stakeholders across levels.

What you'll get in return

A dynamic and collaborative team environment that fosters growth and innovation.

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV (word document) to sharifah.jamalullail@hays.com.sg (Registration ID No.R25128636)

EA Licence No.: 07C3924

Company's Registration number: 200609504D

Summary

Job Type
Permanent
Industry
Manufacturing & Production
Location
Singapore
Specialism
Supply Chain
Ref:
1275007

Talk to a consultant

Talk to Sharifah Jamalullail, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: +65 6027 1922

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