TOP FIVE CHALLENGES FACED BY HUMAN RESOURCES PROFESSIONALS IN SINGAPORE FOR AI IMPLEMENTATION IN RECRUITMENT
35% of Human Resources professionals most concerned about budget to implement AI recruitment tools.
Budget constraints were also the key challenge highlighted by HR professionals in Malaysia and Hong Kong SAR, whilst peers in China and Japan identified a lack of human touch and personalisation and concerns about the quality of talent failing to meet requirements respectively.
Establishing the long-term cost savings and efficiencies of AI implementation will be crucial to the adoption of AI in recruitment. These solutions will need to include adequate technical support and any required infrastructure upgrades to support the integration. Upon roll-out, careful consideration should be applied to retaining human elements in the recruitment process.
Unlike their HR peers, non-HR professionals ranked the understanding and interpretation of AI data and ensuring fairness and bias mitigation in AI algorithms within their top 5 key challenges for AI implementation in recruitment. 51% more non-HR professionals expressed concern regarding the former.
"Only 21% of employers in Singapore use AI to assist them in various stages of recruitment," said Tom Osborne, Managing Director of Hays Southeast Asia. "Leaders will need to understand and tackle underlying issues identified by both HR and non-NR professionals. HR professionals will additionally require budgetary support to cater for hands-on training with AI recruitment tools and AI solutions with more human-like interactions or strategic human elements to ensure all stakeholders are comfortable to utilise AI in the recruitment process"
This press release was adapted from our blog: 2024 Human Resources Recruitment Trends in Singapore
Contact
Hays Singapore Marketing Team,
T: +603 7890 6234
E: Marketing@hays.com.sg
About Hays Malaysia
Hays Specialist Recruitment Pte Ltd, Singapore ("Hays Singapore") is one of Singapore's leading recruitment companies in recruiting qualified, professional, and skilled people across a wide range of industries and professions.
Hays has been in Singapore for over a decade and boasts a track record of success and growth. We operate across the private and pulic sector, dealing in permanent and contract positions, and workforce solutions such as Recruitment Process Outsourcing (RPO) in the follwing specialisms: Accountancy & Finance, Banking & Financial Services, Engineering, Human Resources, Legal, Life Sciences, Marketing & Digital, Office Professionals, Procurement, Supply Chain, Sales, and Technology. We continue to strengthen our position in Asia with the world-leading ISO 9001:2015 certification in all our operational markets including Singapore, China, Hong Kong SAR, Japan, Malaysia, and Thailand.
About Hays
Hays plc (the "Group") is the world’s leading specialist in workforce solutions and recruitment, such as RPO and MSP.
The Group is the expert at recruiting qualified, professional and skilled people worldwide, being the market leader in the UK, Germany and Australia and one of the market leaders in Continental Europe, Latin America and Asia. The Group operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. As at 31 December 2023, the Group employed over 12,300 staff operating from 249 offices in 33 countries. For the year ended 30 June 2023:
– the Group reported net fees of £1,294.6 million and operating profit of £197.0 million;
– the Group placed around 76,800 candidates into permanent jobs and around 245,000 people into temporary roles;
– 15% of Group net fees were generated in Australia & New Zealand, 30% in Germany, 21% in United Kingdom & Ireland and 34% in Rest of World (RoW);
– the temporary placement business represented 57% of net fees and the permanent placement business represented 43% of net fees;
– Technology is the Group’s largest division, with 26% of net fees, while Accountancy & Finance (15%) and Engineering (10%), are the next largest
– Hays operates in the following countries: Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, the Czech Republic, Denmark, France, Germany, Hungary, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, the Netherlands, New Zealand, Poland, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Thailand, UAE, the UK and the USA
35% of Human Resources professionals most concerned about budget to implement AI recruitment tools.
Singapore, 5th August 2024 - Human Resources professionals in Singapore were most concerned about funding to implement AI recruitment tools according to Hays, the global leader in workforce solutions and specialist recruitment.
The survey conducted in late 2023 polled 1,833 HR and non-HR professionals across Asia to gather feedback about the use of AI in recruitment. The differences between both groups were then analysed to highlight concerns that arose.
When polled about the primary challenges faced when implementing AI, the top five factors that surfaced were as follows:
- 35% of human resources respondents were concerned about budget constraints
- 31% mentioned concerns about the lack of human touch and personalisation
- 31% cited difficulty integrating AI with existing HR systems and processes
- 30% were worried about data privacy and potential security concerns
- 28% perceived issues with IT implementation
Budget constraints were also the key challenge highlighted by HR professionals in Malaysia and Hong Kong SAR, whilst peers in China and Japan identified a lack of human touch and personalisation and concerns about the quality of talent failing to meet requirements respectively.
Establishing the long-term cost savings and efficiencies of AI implementation will be crucial to the adoption of AI in recruitment. These solutions will need to include adequate technical support and any required infrastructure upgrades to support the integration. Upon roll-out, careful consideration should be applied to retaining human elements in the recruitment process.
Unlike their HR peers, non-HR professionals ranked the understanding and interpretation of AI data and ensuring fairness and bias mitigation in AI algorithms within their top 5 key challenges for AI implementation in recruitment. 51% more non-HR professionals expressed concern regarding the former.
"Only 21% of employers in Singapore use AI to assist them in various stages of recruitment," said Tom Osborne, Managing Director of Hays Southeast Asia. "Leaders will need to understand and tackle underlying issues identified by both HR and non-NR professionals. HR professionals will additionally require budgetary support to cater for hands-on training with AI recruitment tools and AI solutions with more human-like interactions or strategic human elements to ensure all stakeholders are comfortable to utilise AI in the recruitment process"
This press release was adapted from our blog: 2024 Human Resources Recruitment Trends in Singapore
Contact
Hays Singapore Marketing Team,
T: +603 7890 6234
E: Marketing@hays.com.sg
About Hays Malaysia
Hays Specialist Recruitment Pte Ltd, Singapore ("Hays Singapore") is one of Singapore's leading recruitment companies in recruiting qualified, professional, and skilled people across a wide range of industries and professions.
Hays has been in Singapore for over a decade and boasts a track record of success and growth. We operate across the private and pulic sector, dealing in permanent and contract positions, and workforce solutions such as Recruitment Process Outsourcing (RPO) in the follwing specialisms: Accountancy & Finance, Banking & Financial Services, Engineering, Human Resources, Legal, Life Sciences, Marketing & Digital, Office Professionals, Procurement, Supply Chain, Sales, and Technology. We continue to strengthen our position in Asia with the world-leading ISO 9001:2015 certification in all our operational markets including Singapore, China, Hong Kong SAR, Japan, Malaysia, and Thailand.
About Hays
Hays plc (the "Group") is the world’s leading specialist in workforce solutions and recruitment, such as RPO and MSP.
The Group is the expert at recruiting qualified, professional and skilled people worldwide, being the market leader in the UK, Germany and Australia and one of the market leaders in Continental Europe, Latin America and Asia. The Group operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. As at 31 December 2023, the Group employed over 12,300 staff operating from 249 offices in 33 countries. For the year ended 30 June 2023:
– the Group reported net fees of £1,294.6 million and operating profit of £197.0 million;
– the Group placed around 76,800 candidates into permanent jobs and around 245,000 people into temporary roles;
– 15% of Group net fees were generated in Australia & New Zealand, 30% in Germany, 21% in United Kingdom & Ireland and 34% in Rest of World (RoW);
– the temporary placement business represented 57% of net fees and the permanent placement business represented 43% of net fees;
– Technology is the Group’s largest division, with 26% of net fees, while Accountancy & Finance (15%) and Engineering (10%), are the next largest
– Hays operates in the following countries: Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, the Czech Republic, Denmark, France, Germany, Hungary, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, the Netherlands, New Zealand, Poland, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Thailand, UAE, the UK and the USA